1. Purpose
These guidelines define what is acceptable on beforeyourent.com.au.
2. Reviews Must Be:
- ✅ Honest
- ✅ Based on first-hand experience
- ✅ Specific and factual
- ✅ Respectful in tone
- ✅ Relevant to rental experience
3. Reviews Must NOT Include:
- ❌ False allegations
- ❌ Claims of criminal conduct without evidence
- ❌ Hate speech
- ❌ Harassment or threats
- ❌ Personal contact details
- ❌ Confidential documents
- ❌ Extortion attempts
- ❌ Fake or competitor-posted reviews
- ❌ Pornographic content or media
4. Criminal Allegations
Allegations of criminal conduct must:
- Be factually verifiable; or
- Clearly stated as personal opinion without asserting guilt.
We reserve the right to remove unverified criminal accusations immediately.
5. Editing & Moderation
We may:
- Edit formatting;
- Remove identifying details;
- Remove unlawful content;
- Suspend repeat offenders.
We are not required to notify users prior to removal.
“For information on how to report content or request removal, please refer to our Defamation Response Policy.”