People Story

Renter left in mouldy home for months after roof leak goes unrepaired

19 Aug 2026MaintenanceQLDReddit

It began with a stain on a bedroom ceiling. In a post to the r/AusRenters subreddit last week, a Queensland tenant set out what followed. The landlord took three months to send anyone to close the hole in the roof. In the meantime, the tenant says, the managing agent emailed repeatedly suggesting they call the State Emergency Service to have a tarpaulin thrown over the roof. No tarp went up. The rain kept coming in. Mould took the main bedroom, and the tenant says they have not slept in it, or set foot in it, for six months, moving instead into a small second bedroom with no air conditioning while paying full rent throughout. A request for a rent reduction was refused after a tradesperson reported there was "no mould issue". A second tradesperson, the tenant says, told them to their face that legal action would mean the roof never got fixed. The landlord has declined to pay anything towards bedroom contents ruined by the mould. The tenant now has two months to leave; the house is to be listed for sale once they go.

The account is one side of a dispute, and the agent and owner have not responded publicly, but taken at face value it collides with Queensland law at several points. Minimum housing standards have applied to every rental premises in the state since 1 September 2024. They require a property to be weatherproof and free from damp and mould the tenant did not cause, and the Residential Tenancies Authority names mould from a leaking roof as the owner's to repair. More pointedly, work needed to bring a property up to those standards is classified as emergency repairs, which changes what a renter may do: arrange the repairs themselves up to the value of four weeks' rent, or apply to QCAT for a repair order without the conciliation step that routine repairs require. Three months is not an emergency response. Nor is the SES a substitute for a roofer: it is a volunteer service that fixes tarpaulins to damaged roofs after storms and floods as a temporary measure, not a maintenance contractor for owners who would rather not pay one.

The eviction is where the clock matters. Queensland no longer permits a landlord to end a tenancy without a stated ground, and a tenant who believes a notice was issued to punish them for enforcing their rights has about a month to ask QCAT to set it aside. Preparing to sell is a lawful reason; timing is still arguable, but only inside that window. And that deadline runs headlong into the real obstacle here, which is not ignorance. The tenant says outright they know their rights and the tribunal process — they are simply exhausted, and QCAT takes months. Commenters recognised the shape of it immediately: the power imbalance, the owners who bet that most renters will not fight. A right you are too tired to exercise is a weak right. What outlasts the exhaustion is paper — dated photographs, written requests, an independent mould or building report to set against a tradesperson's verdict, and evidence of what the contents were worth, because landlord insurance covers the building, not a tenant's belongings. In Queensland, QSTARS and Tenants Queensland give that advice free.

BeforeYouRent.